Privacy Policy

BigPassport (DR Shopcart Pvt Ltd) is committed to protecting your privacy. Sometimes we do need information to provide the services you request, and this privacy statement explains data collection and use in those situations. This privacy statement does not apply to other BigPassport (DR Shopcart Pvt Ltd) products or services. Personal information collected is often limited to e-mail address, language, country or location, but may include other information when needed. For example, if you choose a service or transaction that requires payment, we will request the personal information necessary for billing and/or shipping, such as name, address, telephone number and card details.

What We Collect

We may collect the following information:

  • Name
  • Contact information, including e-mail address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers

Information We Receive From Other Sources

We may receive information about you if you use any of the other websites we operate or the other services we provide. We also work closely with third parties — including business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers and credit reference agencies — and may receive information about you from them.

Payment Information

BigPassport (DR Shopcart Pvt Ltd) does not capture or save any payment-related information — card details or bank account information — from customers.

What We Do With The Information We Gather

We require this information to understand your needs and provide you with a better service, in particular for the following reasons:

  • Internal record keeping.
  • To improve our products and services.
  • To periodically send promotional e-mails about new products, special offers or other information we think you may find interesting, using the e-mail address you have provided.
  • To contact you from time to time for market research purposes, by e-mail, phone, fax or mail.
  • To customise the website according to your interests.

We occasionally hire other companies to provide limited services on our behalf, including packaging, mailing postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.

BigPassport (DR Shopcart Pvt Ltd) may disclose your personal information if required to do so by law, or in the good-faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on us or the site; (b) protect and defend the rights or property of BigPassport (DR Shopcart Pvt Ltd) and its family of websites; or (c) act in urgent circumstances to protect the personal safety of employees, users of our products or services, or members of the public.

When you give us personal information, we will not share it with third parties without your permission, other than for the limited exceptions already listed. It will only be used for the purposes stated above.

Use Of Cookies

When someone visits the site, a cookie may be placed on the customer's machine (if the customer accepts cookies), or is read if the customer has visited the site previously. One use of cookies is to assist in the collection of the site visitation statistics described above.

Enforcement Of This Privacy Statement

If you have questions regarding this statement, you should first contact BigPassport (DR Shopcart Pvt Ltd) by e-mail. We will occasionally update this privacy statement. When we do, we will also revise the “last updated” date at the top of the statement. We will provide you with the means to ensure that your personal information is correct and current. For material changes to this statement, we will notify you by placing prominent notice on the website.

Still need help?

Our India-based support team speaks English, Hindi and most Indian regional languages.